When it comes to choosing a professional steam cleaning company, a lot of due diligence should be done in terms of researching and finding the right company. After all, they will be entering your home and cleaning in areas that not many strangers get to visit, so it’s crucial you’re selecting a trustworthy and professional business.
Feel free to read on as we explore the main areas to look out for when it comes to choosing a professional steam cleaning company.
What to keep an eye out for
Years of experience – with more and more steam cleaning companies being available to choose from, years of experience in the industry is a huge factor to consider. Knowing various carpet types and the multitude of stains that can occur requires a lot of prior knowledge beforehand. This is why it’s important to look for a company that has been in the industry for a while.
Google reviews / Social media ratings – just like you would do before going to a restaurant, looking at social proof such as Google reviews and social media ratings should be part of your research. Also look at volume of reviews, for example having one 5-star review doesn’t weigh up when compared to 2,000 4-star reviews.
Communication – to save yourself a lot of hassle when choosing a company, make sure they’re available through a wide variety of communication methods. Also check to see they answer their phone!
Proof of results – before and after photos are a great way to see a company’s previous work. Feel free to always request these types of photos from the company you’re deciding to go ahead with.
Word of mouth – just like when a friend recommends a restaurant, if someone has recommended you their favourite cleaning company, there’s a good chance you may like them also. Try to use referrals as a way to first start investigating a new company.
Insurances – making sure that your chosen company has all required insurances such as public liability insurance is a huge must.
Payment options – don’t wait for any nasty surprises once the job has been finished. Plan ahead by identifying what payment options the operator has available. Also make sure they provide official receipts.
Business size – a lot can be said about local cleaning companies as opposed to large franchises. This isn’t to say a large franchise won’t provide great results, but you may find you’ll get a more personal touch with a local small business.
If you would like to know more about how Wizard Tile & Grout Cleaning Melbourne can help with your steam cleaning, feel free to get in touch with one of our team members on 0438 554 830. Alternatively, you can also leave us an enquiry HERE.